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Disclaimer & Store Information

Last Updated: February 19, 2026

1. General Information

This website, www.sansbay.com, is operated by SansBay. Our platform is dedicated to serving customers throughout the United Kingdom. Every order is processed and shipped with the goal of providing a smooth, reliable, and customer-focused online shopping experience tailored specifically to the UK market.

2. Accuracy of Content

While we take great care to ensure that all product descriptions, pricing, and stock levels are accurate and up to date, SansBay does not guarantee that all content is entirely error-free. We reserve the right to correct any inaccuracies or omissions and to update information at any time without prior notice.

3. Professional Advice & Product Use

The information provided on this website is for general informational and shopping purposes only and should not be construed as professional advice. Any reliance on the material on this site is at your own risk.

4. Important Address Notice

To ensure your inquiries and returns are handled efficiently, please note the following regarding our locations:

  • Registered Office (Administrative Only): 1 Maple Road, Bramhall, Stockport, Cheshire, SK7 2DH, United Kingdom

  • Non-Return Address: The address listed above is an administrative office and is not a return centre.

  • Return Procedure: Returns must only be sent after contacting our customer support team and receiving a formal return authorisation. Returns sent to our Stockport office without prior approval may not be received or processed.

5. Limitation of Liability

To the extent permitted by law, SansBay shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. Your statutory rights as a UK consumer remain unaffected.

Contact Us

For questions regarding this statement or our services, please reach out to: